During the review period, Avusa recorded no fatalities or major injuries. Avusa acknowledges the importance of prompt medical attention for an injured and sick employee, and complying with legislative requirements. The group health and safety policy ensures that a formal and structured incident-recording and investigation system is in place which classifies incidents and defines their severity.

Across the group, representative health and safety committees have been established where necessary. In reporting to these bodies, appointed/elected health and safety representatives are responsible for:

• Highlighting potential hazards, dangerous work practices or conditions in the company
• Investigating the causes of accidents and complaints by customers or employees relating to safety in the company
• Ensuring greater awareness by employees and customers about safety conditions
• Representing staff by applying appropriate safety standards
• Adhering to the provisions of legislation, such as conducting workplace inspections
• Reporting in writing to the health and safety committee on any accident.

Avusa’s head office health and safety committee manages a team of trained first aiders and marshals responsible for incidents in their designated areas. Refresher courses are conducted regularly. Head office marshals are also responsible for ensuring all fire equipment is serviced regularly and that fire escapes are accessible at all times. Annual inspections are carried out by the Department of Labour. Trained first aiders and marshals are in place in the rest of the group and are responsible for the safety of staff at their operations. Regular drills ensure that staff know how to react in an emergency. The group has contracted ER24 as a working partner to assist with training and emergencies.